BOGOX Upsell BOGO & Free Gift
Troubleshooting
BOGOX Upsell BOGO & Free Gift does not show, does not apply or looks wrong in your store? Start here before contacting support.
3 articles
By Miguel Zamora
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Your offer doesn't show in your store
Follow this checklist when an offer doesn't appear on your product pages: app embed, offer status, products, dates, visibility, cache and sold-out items.
Miguel Zamora
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The discount isn't applied at checkout
Use this checklist when an offer's discount is missing in the cart or at checkout: status, how items were added, quantities, combinations and markets.
Miguel Zamora
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The widget looks different from the preview
Why your store's BOGOX widget can look different from the editor preview, and what to check for fonts, theme styles, caching, variants and swatches.
Miguel Zamora